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Chapter 5: Who gets the liver?

What the hell does that have to do with management? Well, here is a story about liver transplants, and who gets them, who doesn’t and how the values of the people that make the decisions, i.e. people like you, influences decision making.

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Chapter 4: Do the right thing!

A colleague of mine had a recent experience that was unpleasant with a local community regarding a child’s participation in a recreation activity sponsored by the municipality.

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Chapter 3: Gunfire at Sea

A long time ago, in a galaxy far far away, I was lucky enough to be chosen to attend the Harvard Kennedy School of Government’s program for Senior Executives in State and Local Government. It was a three-week school that brought together folks from across the country to learn about different challenges faced by state and local government agencies, some techniques for addressing them and perhaps most importantly, meeting people who do what you do and getting a network of resources for feedback and support.

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